Intl Long distance

[jh94]

I added the intl long distance addon and was charged, did not realize or know that Guatemala was not included how can i recieve a refund?

[hairbag1]

@jh94 

click the orange chat bubble on lower right side of page to start process of Customer Support. I suggest you request credit to your account rather than refund.

[Sansan]

You can ask PM agents for a credit and see what they say...

Click the link to send a message. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437