International calling

[wdella]

Hi all. Looking to travel to SE Asia and Italy for 6 months. I want to keep my number as I need it for business purposes so that people can call me. What does PM offer in this case? I know in Thailand it’s the best value to go to 711 and grab a physical SIM but how would that work in conjunction with my PM phone number? Call forwarding an option? Usually when there IMessage or WhatsApp is best but I also wish PM had a WiFi calling feature. Any help would be greatly appreciated 

edited by computergeek541: changed category label as this discussion isn't related to Community

[hairbag1]

@wdella 

you Public Mobile service won't work once you leave Canada. To keep you account and number, I'd suggest seeing if you can downgrade to a cheaper plan than you currently have...then just keep paying for it for the time you're away. Others will have obscure ways to keep your account, but my way is easiest... not necessarily the cheapest. Using my suggestion, there's no worry as long as your payment card stays valid while you're away. Once you get home, you'll still have your current account and number...you can upgrade to whichever plan you like. 

[funpig1]

I set up a free TextNow number and call forward my PM number to it. I can also call back to Canada for free. I just need access to Wifi (usually free) or moile data (paid esim). This has worked for me both in Europe and Japan.

[wdella]

Thank you for your support 

[Dunkman]

@wdella 

Unfortunately, Public mobile does not offer international country roaming (besides US and Mexico). You will not be able to use your PM Canadian number while traveling overseas. 

Call forwarding is an option, but there is no text forwarding.  iMessage, What's app and RSC messaging will work while overseas if you have data or Wifi.  However, if you need for example 2FA text from Banks, Revenue Canada, etc, you will not be able to use while roaming.  

This lack of roaming is a deal breaker for some PM customers and they had to move on to other higher tier mobile companies like Telus and Koodo.