Internaional Texting does not Work

[rgpineda28]

Hello Admins I really need a help, Before I only got the 10$ plan but recently switich to 30$ Plan to have the unlimited canadawide call and text as well as the Unlimited international texting but as I try to message my friends in the Philippines it failed to send saying that it could not send. What do I need to do to fix this?, Thanks you very much

[wetcoaster]

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@Lieux wrote:

: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela. That's the only country that you can reach with your add-on @rgpineda28 or with public mobile..you can pay for a phone card if you want to reach philippins.

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@Lieux

The op talks about texts, not talk.

@rgpineda28

- do you have the right phone number format for the country you are trying to reach? As in 011(country code, often without the first zero or one)(area or regional code)(phone number). The 011 can be replaced with +.

- are you sure it's not a restriction by the recipient's provider?

- have you tried a different texting app?