Installed esim now phone is SOS on primary cellular

[Adam24]

I installed a Airalo esim for a trip today. Says it was installed successfully. Now on primary cellular service my phone is SOS. Any idea why?

[hTideGnow]

HI @Adam24 

is your PM an esim?

just make sure PM sim is set as Primary, and toggle on Turn on this line

then reboot phone and then Reset network settings on the phone, it should work 

[Adam24]

Thanks I’ll try that

[Adam24]

Thank you. I have turned off Airalo esim and turned on Pm and still sos

[hTideGnow]

HI @Adam24 

is your PM an esim?  it is normal only one esim is enable and working

so, you want Airalo or PM sim  to work?

if you want Airalo to work, make sure it is set to enable or toggle on Turn on this line.

similarly, if you still want PM to work, turn OFF Airalo esim and make sure PM sim/esim is on 

[Handy1]

@Adam24  SOS indicates the SIM was not set up properly easy fix , please 

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437