Incorrect ESN/MEID.....please help!

[m_k]

Hi....I got msg from PM yesterday.....No one has contacted me yet....

Can I get porting team contact number please? 

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Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. 

[m_k]

I appreciate you.

[Handy1]

@m_k  You should just give the old providers account number not the IMEI . But no worries there’s a number for live support that can re trigger the port request for you will send you private message and just give them the account number this time . And leave old providers SIM card in the phone so you can reply YES to the confirmation text they send you to port the number