Incorrect Billing

[sq1]

Hi Public Mobile,

I have been billed >$100 on February 21 and March 09 without cause.

Would appreciate an Admin private messaging me so we can work this out!

Sq1

[sq1]

Hi!!

Omg...thanks for pointing that out! I am not wanting that cleared up! That was taken care of at the time.

I was going through the posts and didn't look closely enough to that one and thought it was a current post. 

Thanks so much! Duh...i'm not used to having to do this!

Sue

[srlawren]

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@sq1 wrote:

Hi Mary

 I did send a message to a moderator through a link someone provided. It should be there. Thank you for the reminder about no info on public posts! 🙂

Sue

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@sq1 okay I'm a bit confused.  You posted about a possible billing error in March of 2017 (nearly 2 full years ago), and are just now returning to follow up?  Yikes.

[sq1]

Hi Mary

 I did send a message to a moderator through a link someone provided. It should be there. Thank you for the reminder about no info on public posts! 🙂

Sue

[sq1]

Thank you! I will not do that! Appreciate your post. 

[Mary_M]

Hey @sq1,

Thank you for bringing this to our attention!

I'm sorry to hear that you may have been billed more than expected and I would be more than happy to look into it for you. Can you please follow the suggestion above and send us your phone number# via private message?

Respectfully,

Mary

[CalvinW]

@sq1 You should send them a private message with your information. @Shazia_K