01-29-2026 06:53 PM
Its been 2 days. Please fix it my jobs rely on calls. This is insane.
01-29-2026 08:46 PM
Submitted! both ticket and private msg!
01-29-2026 08:42 PM
Public Mobile has been exceptionally busy addressing new customer issues resulting form latest 50% Off offer. As it's been 2 or 3 days since you sent request for help, time to resubmit your request. Use this link to start the process...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-29-2026 07:58 PM
Yes!
01-29-2026 07:57 PM
Yes! I Feel like a stupid now. If they take 3 days to transfer with this manual way I wonder what services they would provide!
01-29-2026 07:13 PM
You will need to open a ticket. I had the same issue. I ported over from Freedom to Public Mobile. Initially, I could make calls and send texts but could not receive them. It took about an hour for me to receive calls and texts. Two days is very long; you should open a ticket.
https://www.publicmobile.ca/en/get-help/articles/submit-a-ticket
01-29-2026 06:54 PM
Did you open a ticket?