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Ravi9
Great Neighbour / Super Voisin

How to set up a data in phone

5 REPLIES 5

sunflowershine
Deputy Mayor / Adjoint au Maire

@Ravi9 If you don't have a data plan, you need to buy an "add-on". If you have a data plan, you have to turn on your "mobile data" button in order to tell your phone to access the network.

kb_mv
Mayor / Maire

@Ravi9 wrote:

How to set up a data in phone


@Ravi9 If a restart (make sure mobile data is turned on after) doesn't get it working check your APN settings compared to below and change as required.

 

Screen Shot 2020-09-18 at 1.16.01 PM.png

JK8
Mayor / Maire

@Ravi9 wrote:

How to set up a data in phone


Have a look at this link for apn settings:

 

https://www.publicmobile.ca/en/bc/get-help/articles?q=Apn

Gunner123
Deputy Mayor / Adjoint au Maire

@Ravi9 wrote:

How to set up a data in phone


@Ravi9 hi what type of phone is it? does everything else work?

hTideGnow
Mayor / Maire

@Ravi9 wrote:

How to set up a data in phone


would be nice if you can provide more information, like what issues you encountered.

 

Generally, make sure you have data turned on.  

 

If there are issue, check the WAP settings

 

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