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If I change plans, do I lose my Loyalty Rewards?

rock70ca
Great Neighbour / Super Voisin

I am thinking of switching plans to get more data.

If I change plans, do I lose my current Loyalty Rewards ($15)?

Current plan:

current plancurrent plan

3 REPLIES 3

darlicious
Mayor / Maire

@rock70ca 

Wow...you have been a customer for nearly 6 years and this is the first time you have had a question about your service?

Dunkman
Oracle
Oracle

 

No, you will not lose your loyalty rewards or any other rewards.  However, it looks like that you are on the 90 day plans,  The rewards will turn to 30 day cycles when you change to the newer plans.  ie. $5/month for loyalty. 

Outdoorsman
Mayor / Maire

@rock70ca 

Hi no you do not lose your rewards they are account specific you can change to any plan you wish They will just be divided by three since you were going to a 30 day cycle instead of 90

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