05-02-2018 12:56 PM - edited 01-05-2022 04:43 AM
If I change my plan
from $75 for 90 days for
UNLIMITED Talk Province-wide
UNLIMITED International Text and Picture Messaging
to $25 days for 30 days for
($25 Unlimited Talk and Text)
UNLIMITED Talk Province-wide
UNLIMITED International Text and Picture Messaging
Will I lose my Add-Ons
In Canada
Data: 1GB Data for $30. Any unused data will roll over to your next cycle.
Thank you
05-02-2018 06:24 PM
The plan and add ons are separate. So if you change your plan any unused portion of your add on will continue to roll over until it is used up.
05-02-2018 04:58 PM
@GA, be careful with using the immediate plan change option. Selecting that will cause the remaining usage of the existing plan to be lost. If at all possible, future date the change to the next renewal.
05-02-2018 04:23 PM
They are seperate, if you change the plan just add on later. If anything goes wrong just come back and tell the community they are very efficient in fixing things. Just because there is no service people to talk to doesn't mean you won't be looked after by the community. Honestly I prefer the community method rather than calling in.
05-02-2018 01:19 PM
@GA, @Marchibald add-ons are completely separate from your plan. You will not need to do anything special, the add-ons will persist as normal until used up.
05-02-2018 01:14 PM
When you go in to change your plan also click the add ons you wish to keep as part of the package