port number from fizz to public mobile

[llopx]

Hi Guys,

I have actived the public moblie and now would like to port my number from fizz to public mobile. Tried to do it online but failed. Does anyone know how to do it?

Thank you.

[llopx]

Thank you bro.

That is what I did. It's been 24 hours since I sent a private message to them. 

No reponse yet.

[computergeek541 · Accepted solution]

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@llopx wrote:

yes, I got an error message:

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

Any suggestions?

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Since self-serve is not allowing you to do this yourself, you will need to ask the moderators for help.  Be sure to include your Fizz phone number, account number, and the person's name who the account belongs to.  Public Mobile moderators can be reached using this link:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[llopx]

yes, I got an error message:

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

Any suggestions?

[computergeek541]

---

@llopx wrote:

Hi Guys,

I have actived the public moblie and now would like to port my number from fizz to public mobile. Tried to do it online but failed. Does anyone know how to do it?

Thank you.

---

You'll need your Fizz accout number.  Other than that, you should be able to do this in your self-serve account.  Are you recieving an errror message?