IMS registeration

[Shawn434]

Hello dear members,

I tried to activate my VoLTE feature on my PM 4 G service, But I found that my IMS registeration shew" not registered'. How can register the IMS? 

Thanks a million!

[hTideGnow]

HI @Shawn434 

sorry, Redmi Note 8 Pro is not on the VoLTE whitelist. 

you can only use 3G for voice

[Shawn434]

@hairbag1Redmi note 8 pro

[hTideGnow]

HI @Shawn434 

only selected phones can access VoLTE and this is not somthing you can enable yourself if your phone is not on the whitelist

What phone do you have?

this is the whitelist:

https://www.publicmobile.ca/en/on/get-help/articles/volte

[hairbag1]

@Shawn434 

what make / model cellphone is it ?

[Shawn434]

Thanks, @Phil_Adelphus . Seems my phone is not on the list. I will try another phone to take a look. 

[Phil_Adelphus]

@Shawn434   Is your phone on the VoLTE list?

https://www.publicmobile.ca/en/on/get-help/articles/volte