10-22-2025 09:37 PM
im unable to access my service it says my account is suspended my bill is paid and i'm sure there is something wrong here
10-22-2025 09:57 PM
@SaboBryan
so, you really have no service at all? is today or yesterday the renewal date?
call 1-855-4PUBLIC from another phone and confirm if your account is really suspended
and if you need PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
10-22-2025 09:39 PM
@SaboBryan You can ask support to confirm what the I issue is you just have to engage them
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
