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ghotte
Good Citizen / Bon Citoyen

Just went to the self-serve portal to pre-pay (or top up my plan.) Used the drop-down menu to select "Pay amount due" and submitted the payment request which was followed by confirmation. 

 

Subsequently checked my credit card statement and a transaction amount which was different was presented. 

 

Please advise.

1 REPLY 1

will13am
Oracle
Oracle

Did you account for taxes?  The Public Mobile account refers to funds without tax.  When you go and move that amount, tax is added and charged 

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