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ghotte
Good Citizen / Bon Citoyen
since ‎10-05-2017
‎08-21-2020

User Statistics

  • 13 Posts
  • 0 Solutions
  • 2 Bravos Given
  • 3 Bravos Received

User Activity

Plan not working

12-29-2019
Hi. I paid for my plan using two $25 vouchers earlier today to reactivate my service.  It is not allowing any outgoing local calls but data is working. Please advise.

Payment Issue

11-26-2019
"Unable to Process Transaction:  Sorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged." Having trouble processing my payment. Account is currently suspended.  Than...

Payment discrepancy - self-serve portal

02-24-2018
Just went to the self-serve portal to pre-pay (or top up my plan.) Used the drop-down menu to select "Pay amount due" and submitted the payment request which was followed by confirmation.  Subsequently checked my credit card statement and a transacti...

I

02-24-2018
Just went to the self-serve portal to pre-pay (or top up my plan.) Used the drop-down menu to select "Pay amount due" and submitted the payment request which was followed by confirmation.  Subsequently checked my credit card statement and a transacti...

Porting number from Telus business account with multiple users

10-05-2017
Hi: I've recently bought and installed a SIM for my phone and activated it using a (hopefully) temporary number. The voice and data services work well.  When I tried to port a single number from my former Telus business account - which had multiple n...
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