02-27-2021 05:58 PM - edited 01-06-2022 02:12 AM
Hi,
I got a message when I went to activate my public number that if I want to port my T/K number over to Public I have to get assistance in doing so from a moderator. Can I get some assistance with this please?
Thank you,
xxxxx xxxxxx
Edit by Dunkman: removed personal information
Solved! Go to Solution.
02-27-2021 06:41 PM
Make sure you have the exact name and account number registered under the Koodo account to ensure a smooth and seamless port to Public Mobile.
02-27-2021 06:24 PM - edited 02-27-2021 06:26 PM
@niyatiraval1988 wrote:Hi,
I got a message when I went to activate my public number that if I want to port my T/K number over to Public I have to get assistance in doing so from a moderator. Can I get some assistance with this please?
Thank you,
Niyati Thaker
Transferring A Number From TELUS Or Koodo (Including Formerly PC Mobile)?
If you wish to transfer an existing number from TELUS or Koodo (including formerly PC Mobile), you will need to first complete your activation with a new number, then reach out to our Moderator team here in order to transfer your existing number to Public Mobile.
Actually @kb_mv has you covered.
02-27-2021 06:03 PM
Here is some additional information about porting for telus/Koodo:
Need to contact moderator as described above.
02-27-2021 05:59 PM - edited 02-28-2021 07:20 AM
@niyatiraval1988 wrote:Hi,
I got a message when I went to activate my public number that if I want to port my T/K number over to Public I have to get assistance in doing so from a moderator. Can I get some assistance with this please?
Thank you,
@niyatiraval1988 For assistance please contact a moderator as indicated below:
How to Open a Ticket / Contact Moderators
1. Click Chat Bubble bottom right of page and type "Port Request"
2. Follow prompts.