I was overcharged

[Horse1954]

April 15 2024   $7.91 was charged to my credit card

May 15 2025   $16.95 was charged to my credit card

[Yummy]

I replied first but my post was NOT saved!

WHY????

[Yummy]

Here is my reply

No more monetary rewards!

No more loyalty nor autopay monetary credit every 30 days. Now you get 5% off your bill back in points, 10 points at anniversary and 1 point for every referral. If you participate in Community few more points could be awarded.

When you collect 15+ points you have to manually convert them to $15, it will not be automatic applied toward your bill.

[Yummy]

I replied first but my reply was NOT saved! WHY?

[Yummy]

Why MY reply is not saved????

[Yummy]

Where is MY reply????

No more monetary rewards!

No more loyalty nor autopay monetary credit every 30 days. Now you get 5% off your bill back in points, 10 points at anniversary and 1 point for every referral. If you participate in Community few more points could be awarded.

When you collect 15+ points you have to manually convert them to $15, it will not be automatic applied toward your bill.

[Yummy]

My reply was not saved????

[hTideGnow]

HI @Horse1954 

you were wondering where the autopay/loyalty discount/friend rewards gone?   PM has ended that old system and moved everyone to the new Public Points!!

So, now you have to pay full price first and PM will give you back points after.  Instead of loyalty rewards monthly, you get 10 points per year on your anniversary date with Public Mobile.  Instead of $2 autopay discount, you get 5% of your plan in points.  

And the points are useful to reduce the bill. After you got 15+ points, you will go to rewards site to redeem 15 points for $15 bill credit

[Yummy]

No you were not.

No more monetary rewards!

No more loyalty nor autopay monetary credit every 30 days. Now you get 5% off your bill back in points, 10 points at anniversary and 1 point for every referral. If you participate in Community few more points could be awarded.

When you collect 15+ points you have to manually convert them to $15, it will not be automatic applied toward your bill.

[Yummy]

No more monetary rewards!

No more loyalty nor autopay monetary credit every 30 days. Now you get 5% off your bill back in points, 10 points at anniversary and 1 point for every referral. If you participate in Community few more points could be awarded.

When you collect 15+ points you have to manually convert them to $15, it will not be automatic applied toward your bill.