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I was overcharged

Great Neighbour / Super Voisin

April 15 2024   $7.91 was charged to my credit card

May 15 2025   $16.95 was charged to my credit card


Mayor / Maire

HI @Horse1954 

you were wondering where the autopay/loyalty discount/friend rewards gone?   PM has ended that old system and moved everyone to the new Public Points!!

So, now you have to pay full price first and PM will give you back points after.  Instead of loyalty rewards monthly, you get 10 points per year on your anniversary date with Public Mobile.  Instead of $2 autopay discount, you get 5% of your plan in points.  

And the points are useful to reduce the bill. After you got 15+ points, you will go to rewards site to redeem 15 points for $15 bill credit

Need Help? Let's chat.