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I was looking in Self-Serve Portal on plans for another A/c, and the options don't display

makkahn28
Mayor / Maire

PM Self Serve Issue.JPG

5 REPLIES 5

esjliv
Mayor / Maire

@makkahn28 

 

Yes, just a finicky website thing that can happen.

 

Try opening a tab in incognito mode, you can also use a keyboard shortcut to open an Incognito window:

Windows, Linux, or Chrome OS: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n.

TheGx
Deputy Mayor / Adjoint au Maire

@makkahn28 :Look in top right corner of overview in your self serve, in it white box with bunch of zeros in front of it.


@makkahn28 wrote:

PM Self Serve Issue.JPG


 

The website not showing plan details happrns on a regular basis. Please try again later.

Anonymous
Not applicable

@makkahn28 

i suggest you can try to Logout and after 2 minutes log in.

 

and you can try it for a different Browser
and clear cache and cookies for any Browser,

and use a Browser from your computer,
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

and Restart your computer, is will help.

 

and if you use a home internet please do one thing take it your power internet for about a minute and put it back,

makkahn28
Mayor / Maire

This on my Laptop using Google Chrome

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