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I was charged twice for my first month with public. trying to get a refund for the second charge

Alec-
Great Neighbour / Super Voisin

Hello,


My credit card was charged twice for the first month with Public Mobile.

This is an error and I would like to get a refund for that second charge. I don't have access to my account anymore because I have moved to Rogers and the account was deleted quickly by Public Mobile.
I'm trying to have a Public Mobile representative get in touch as soon as possible to resolve this double-charge issue. 
What is the best way?
Thank you for your help

 

Update by Softech: Removed incorrect tags
    

2 REPLIES 2

Alec-
Great Neighbour / Super Voisin

thank you

softech
Oracle
Oracle

@Alec- the persoms you tagged were not PM support, I have helped to remove them 

For request refund on the extra charges please message support here

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

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