I need to check some text messages from january

[Kike]

Hi, I am facing a court hearing and the other party erased some text messages from our conversation, including some outgoing messages from my device. How can I request these few messages from Public Mobile? It would be only a couple of days worth of messages back in January 2024. Would I need any legal documents to supina PM or anything like that?

Thanks

[Kike]

nks I just submitted a ticket, appreciate your quick help

[hTideGnow]

hi @Kike 

you have a big enough reason for PM to try to help.  Please open ticket with PM agent and hope they can retrieve it for you

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437