I need to change my pin ??

[esjliv]

Hello @Veena 

Your Account (4 digits) PIN is different from your Voicemail  (4-15 digits) PIN.

Your Account PIN is set up when you activate with Public Mobile; only Moderators can change it for you once it is created.

You can change your Voicemail PIN (password) using Self-Serve or by dialing into voicemail.

Log in to Self-Serve here, then click on ‘Reset Voicemail Password’ under My Profile, on the Overview tab.From voicemail, follow these steps:

1. Attempt to dial into your voicemail with a password you remember.
2. After two incorrect attempts, the system will ask you if you want a temporary password: press ‘*’ and then ‘1’ to request it.
3. Check your text messages. You should receive a temporary password in a few minutes.
4. Once you have your temporary password, use it to access your voicemail, and follow the prompts to create a new password.

[benfatto]

@Veena  What sort of PIN; account, voicemail, SIM, network unlock?

[darlicious]

@Veena 

You would have to contact the moderators to do that. Click on the chat bubble at the bottom right corner of your screen. Type in "change account pin #" and "human" and follow the prompts to submit your support ticket.