I need help with subscription

[ANUNNAKI33]

I need help, I have paid for the service but can't even raise a ticket for help!  It says my services are on hold due to the expiration of your subscription.  But I just paid, the payment went through as per my bank account and also got the email from Public stating subscription is active.

[hTideGnow]

hi @ANUNNAKI33 

there is an active issue going on now

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Flash-Sale-Promo-Activation-...

but yours is different, they charged you already.  Please message PM support agent so they can check and help

 you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage           

[slusagm]

PM has some activation issues tonight and they are working on it

but for your case, you need to open ticket with them.   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 
        

[Handy1]

@ANUNNAKI33  Many people are having issues today , your not alone 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca