a month ago
I need help and this is starting to piss me off I ran over my phone and got a new one but I had an eSIM and I’m locked out of everything cause I can’t verify anything cause I don’t have the phone number
a month ago
if you can still login , then download PM app on the device you want esim. Login the app, buy esim from Account page
a month ago
Once you login to your account, just purchase eSIM for free and install on the new phone.
a month ago
So hairbag what do you suggest ? Purchase a new eSIM then try to transfer the number to new device ?
a month ago
Yes thank you very much I am somewhat able to log into my account
a month ago
No I have had the esim with public for at least 6 months
a month ago
@Humble12 wrote:Reach out to the carrier you purchased the original phone from and request an unlock for your eSIM. They will remotely unlock it, allowing you to transfer the eSIM to your new device
Your suggestion isn't helpful at all and actually could cause even more frustration. What you've suggested has nothing whatsoever to do with original question. The first person who responded probably has the best answer...but yours is waaay off.
a month ago
Reach out to the carrier you purchased the original phone from and request an unlock for your eSIM. They will remotely unlock it, allowing you to transfer the eSIM to your new device
a month ago
new activation?
is the esim connects to the network yet?
a month ago
Try to get the verification code send to your email, by click on Didn’t get the code after you login, then select send email
if it doesn’t work send a message to customer support using the following link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437