I need a puk2 code

[badboy12]

I am using a cellular modem Sierra Wireless em7455 for my internet connection, and it is currently in a pin2  lock state. I have reached the limit of my pin2 attempts and need the puk2 code to unlock the SIM and reset the security

[CSA_PM]

Thank you for the escalation! The customer is in contact with an agent.

[badboy12]

i have messaged them this morning at about 5am but i still haven't heard from them, how long does it take to get a reply?

[softech]

@badboy12 

For PIN unlock code, message CS support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
          or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I 
            **Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there.