08-30-2018 06:47 PM - edited 01-05-2022 01:36 AM
Ive tried multiple passwords and am now locked out of my account. Ive tried the reset password several times and have yet to receive an email.
08-30-2018 06:50 PM
@Tolerantwife, the password reset function is broken. You will need to get moderator team assistance to reset your password. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code. Refer to the following knowledge base link for additional information on contacting the moderator team.