03-05-2026
05:31 PM
- last edited on
03-05-2026
05:56 PM
by
computergeek541
03-05-2026 07:33 PM
Ask the bank to reverse it
03-05-2026 07:33 PM
In the past there has been some billing confusing in the Telus Family, Telus, Koodo, Public Mobile. If you are using one of those, perhaps the charge is under the wrong name. Otherwise report the fraudulent purchase to your bank, lock your card, etc.
03-05-2026 05:58 PM
@grrrr7 wrote:I did not sign up for this. How do I get my money back?
If you're not a customer and do not know why Public Mobile has charged you a fee, someone else has used your credit card without permission. In that case, please contact your card issuer to file a dispute for an unauthorized charge.
03-05-2026 05:34 PM
Contact a CS_Agent for a refund if activation didn’t work.