I lost my phone and ordered a replacement sim card ...

[sunshine24]

apr  12 - asked for replacement sim card

apr  13 - PM acknowlegement email reply

apr  23 - where is the sim card?

apr  23 - PM wait 3 - 7 days email reply

may  4 - where is the sim card?

may  4 - PM  should be received this week email reply

may 13 - where is the sim card?

I didn't receive an email reply from PM for my last email. Is there anyone listening from PM who can help?

Thanks so much

[Jeremy_M]

@Samieshay

I sent you an email and a PM, please respond so I can assist.

Cheers

[Samieshay]

@ Jeremy _M

Can you
Please message me or email me ! I need help and pretty mad with this service !

[Jeremy_M · Accepted solution]

@sunshine24

We are listening, and I definitely agree something went wrong here. Let me fix this for you! Thank you for your patience!