01-02-2021 02:42 PM - edited 01-05-2022 04:42 PM
01-04-2021 07:33 PM
Reference code or referral code?
Do you mean you have had a plan for awhile and it was suspended for non payment?.
If that is the case. You would have used a referral code when you first joined. It is a one time $10 bonus. You don't get it again if you decide to reactivate a suspended account that is under 90 days of suspension as after 90 days the account would have been closed and deleted.
Or do you mean you just signed up and forgot to enter the referral code? If that is the case then follow instructions contact moderators.
01-04-2021 07:28 PM
@Triguy's provided the winning answer!
I'd choose the second option, as sending a message to the mods also creates a ticket I believe
Just make sure to include the referral code with whatever method you choose, and the first ticket response you get will probably be "Done!".
01-04-2021 06:03 PM
Contact an MOD or chat bot to get an MOD abd explain and they will fix it
01-02-2021 02:43 PM
Contact a moderator.
Here’s when and how to contact the Moderator Team: