06-15-2020 09:39 PM - edited 01-05-2022 11:42 AM
from PM that only have 10 minutes left in my plan. Can someone explain me why?
Thanks!
Solved! Go to Solution.
06-16-2020 04:46 AM
Well that was as clear as mud! When it comes to a limited minutes plan ($15 plan) unlike data warnings (plan data + a data add on) you will get a text message warning you when you have 10 minutes remaining whether or not you have an additional calling minutes add on on your account.
06-15-2020 09:49 PM
Thank you!
06-15-2020 09:46 PM - edited 06-15-2020 10:13 PM
06-15-2020 09:45 PM
@DYJ its probably an erroneously sent message. Ignore it. Stay safe.
06-15-2020 09:43 PM
@DYJ hi the 10 minutes is probably what is left on your regular plan minutes
06-15-2020 09:43 PM - edited 06-15-2020 09:50 PM
@DYJ When you access selfserve the minute counter on the front page is correct. If it shows that you have minutes then ignore that text from PM.