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I have not received year end Add-ons

Chri-6st_
Great Neighbour / Super Voisin
 
3 REPLIES 3

softech
Oracle
Oracle

@Chri-6st_ 

 

first try to send YES2 to shorcode 4911

 

if you got back a reply saying they will add it, good

if not, then just open ticket with PM Support and they will add it back for you. 

Please  open a ticket via Chatbot for PM Support :

 

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

 

Handy1
Mayor / Maire

Be sure to get this resolved before dec31 /2022

Handy1
Mayor / Maire

First try texting YES2 4911 if that dose t work 

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