I have been with Public since March I have a small amount of data on my plan which I've never been a

[Hughie21]

Never been able to use my data

[Helpershelper]

If there’s something wrong with the SIM card or your phone’s settings, which might be the case, it’s better to visit a physical location near you, like in a mall, so that they can check it for you. That’s what I would do.

[kb_mv]

@Hughie21 What kind of phone do you have?

[Triguy]

Make sure you have the correct APN settings.

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

[LovesToPM]

Hi @Hughie21 

Which phone model are you using?

To use mobile data, you may need to set up the APN settings.