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I got wrong sin card it’s not activating

HafsaYahya
Great Neighbour / Super Voisin
 
3 REPLIES 3

Helpershelper
Town Hero / Héro de la Ville

@HafsaYahya 

 

If the SIM is bad or you can order another one from this site or at an in-store location.

benfatto
Deputy Mayor / Adjoint au Maire

@HafsaYahya If you were attempting to activate a SIM, it's best to check your credit card for any charges. With no charges you should try again after an hour to allow the PM system to reset.

Try calling 611; success implies the SIM has activated.

JoyLuck
Mayor / Maire

@HafsaYahya 

 

Could you give us more info. You need a Public Mobile SIM card for activation.

 

If you need assistance activating try the online chat:

 

https://chat.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

Need Help? Let's chat.