cancel
Showing results for 
Search instead for 
Did you mean: 

I forgot my pin can you help to get my 4 digit pin

Bhuvaneswari
Great Neighbour / Super Voisin
 
3 REPLIES 3

HALIMACS
Mayor / Maire

@Bhuvaneswari 

 

If for any reason you are unable to access your self-serve due to non-remembered sign-in credentials, contact customer support:

 

To contact a Customer Support Agent, there are 2 methods:

 

  1. Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request).  Click the result which states Click here to submit a ticket and follow the prompts,  or, 
  2. Send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

 

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

softech
Oracle
Oracle

@Bhuvaneswari  you can change the 4 digits PIN yourself.

 

Simply login to My Account, Profile page, and you can change the PIN there:

 

https://selfserve.publicmobile.ca/en/account/my-profile/edit/security-informationhttps://selfserve.publicmobile.ca/en/account/my-profile/edit/security-information

RossN
Mayor / Maire

@Bhuvaneswari hi you will be able to change your pin in your self serve account in your profile 

Need Help? Let's chat.