12-15-2022 07:38 AM
12-15-2022 09:04 AM - edited 12-15-2022 09:05 AM
If for any reason you are unable to access your self-serve due to non-remembered sign-in credentials, contact customer support:
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
12-15-2022 07:51 AM
@Bhuvaneswari you can change the 4 digits PIN yourself.
Simply login to My Account, Profile page, and you can change the PIN there:
12-15-2022 07:46 AM
@Bhuvaneswari hi you will be able to change your pin in your self serve account in your profile