I forgot my email address for self serve account.

[Manion]

Yes I have. I spoke with customer service and got everything cleared up thankfully. Thanks for trying to help me. I appreciate your time. 

[esjliv]

@Manion 

Have you ever created a self serve account before, if not you can register for one here:

https://selfserve.publicmobile.ca/self-registration/

If you have registered before, then @softech has you covered.

[softech · Accepted solution]

@Manion 

First try to Reset Password link there, you can try to put in any possible email and see which one will bring you to Step 2 of the process

If you are really unable to reset it that way, then you will need to open ticket with PM Support for them to sort it out for you

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there