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I dont know what email is on my account

brianfreeze
Great Neighbour / Super Voisin

when i set it up i didn't have a email, i dont know what email the store rep would of used. i need to log in and change my plan. i now have a email that i can use you do i change my email 

4 REPLIES 4

brianfreeze
Great Neighbour / Super Voisin

thank you 

Meow
Mayor / Maire

You have to contact agent to update your email and password.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Outdoorsman
Mayor / Maire

@brianfreeze 

Hi to change account email you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

Need Help? Let's chat.