I don't see 2 gb of data is added to account for the promotion for 12 months

[johnliu28]

I have been with Public mobile for a month and I used the 2 gb promo code after adding plan but I don't see the extra data. I'm using the 25 plan and only show 1025mb. please help.

[DemonSlyRNGC337]

How long has it been since you received the promo? Some PM promotions expire or you used the 2GB of data already (was it a one-time usage promo or was it a month-to-month basis promo?), if not, contact SIMon or Public Mobile for further assistance.

[Yummy]

Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Use computer.

If you still do not see 2GB after doing above, contact agent for an explanation.