I couldn't log in to self serve

[Sharmi23]

Hello there,  I couldn't log in to check my balance.  

[BKNS27]

@Sharmi23 

Did you create a Eversafe ID account before login to your account?

This is new to all members to combine the email on your account and the Community emails. So click on Sign Up if you haven’t created an ID then login to your account.

 

[Handy1]

@Sharmi23  Try again incognito private mode . Or even with a different device . If you having trouble sending code to phone hot reset a few times you should get option to send to email instead