I cant get a referal number for my granddaughter I cant access my account

[JK8]

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@donduncan wrote:

Problem is I cant get into my acct. 

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[donduncan]

Problem is I cant get into my acct. 

[softech]

not sure if you can't access the account or if you don't know where to find it

once you are logged on .. look for something like this:

[computergeek541 · Accepted solution]

@donduncan 

Try resetting the password at: https://selfserve.publicmobile.ca/forgot-password/

If that doesn't work, you can open a ticket by going to http://publicmobile.ca/chatbot and typing "forgot security question answer".