Contact moderators to get access back to your account.
Or by private message at link below.
@Cjaxon17 wrote:when i try to make an account it says my number is already in use, i cannot do forget password because it says my email in invalid even when they have sent me emails to that account multiple times and i need to get into my account because i didnt have enough money to make my payment so i need in my account to reactivate my phone
@Cjaxon17 Sounds like you had a typo when entering your email during activation. Did you receive a "Welcome to Public Mobile" email. If not, then that's what happened and you need to submit a ticket to PM and ask them to change it if it's incorrect.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
