@tk1991
@tk1991 wrote:
i'm not sure what u mean by this. call from different phone? haha im sorry, im not very familiar with this
From another phone line, call your cell number. Once you get the voicemail greeting, press *, then your voice mail PIN, then you can access the voicemail setup system.
Have you set up your voicemail yet? Here is the information for setup...
Setting up Voicemail
After you’ve activated, your voicemail is automatically ready to accept messages as soon as you add it to your account. It will play a default greeting until you set it up. Setting it up isn’t complicated:
- Hold down the ‘1’ key on your phone keypad to dial your voicemail access number. Calling your own 10-digit phone number will also bring you to your voicemail.
- When prompted, enter a password between 4 to 15 digits long. Try to make it hard to guess, but easy to remember. It will be more secure if you avoid using numbers that are repetitive or sequential such as ‘1111’ or ‘1234’.
- Choose whether you want to bypass your password when calling from your own phone.
- Record your name, and a personalized greeting.
- When you’re done, hang up to end the call.
When you access your voicemail, your phone has to call one of the PM voicemail number. Maybe that number is not setup properly for some reason. Maybe do a network reset to clear the phone from any previous carrier information....
