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I can't see my data usage

evgn12
Good Citizen / Bon Citoyen

Hi there, I have checked all the available tabs and cannot see my data usage. When I go to usage history, all I see are my incoming and outgoing calls and my sms messages. There is nothing on data usage. When I go to data & add-ons, it says I have no add-ons.

 

Can someone please point me in the right direction?

3 REPLIES 3

evgn12
Good Citizen / Bon Citoyen

Thank you! You are right, I have used up all my data. That explains why I can't see my data usage. 

prezPM
Good Citizen / Bon Citoyen
I see it on the bottom of my overview screen. Also it's on the plans and add-ons tab under data and add on

Are you able to use data?

xCameron94x
Mayor / Maire

If you do not see any usage in the "My Data & Add ons section" It means that you have used up all of the data (if you have data in your plan or a data add on).

 

 

Edit: If you are trying to track data, use your phone's data tracker if you do not have an app (iOS and android both have one). If you want a data tracking app download My Data Manager. Works great with PM plans

 

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