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I can't receive or make phone calls. Also can't receive voicemail.

Ginger3
Great Neighbour / Super Voisin

I can't receive or make phone calls. Also can't receive voicemail. My text messaging is working. What is going on?

 

6 REPLIES 6

Ginger3
Great Neighbour / Super Voisin

No not yet, unfortunately.. Will let you know when/if I do .

GCH1
Great Neighbour / Super Voisin

Have you gotten the issue resolved?

GCH1
Great Neighbour / Super Voisin

I encountered the same issue. I checked and changed my phone settings several times; and could not resolve the issue.

 

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Ginger3  you would need to message Public Mobile directly to look into it for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Ginger3
Great Neighbour / Super Voisin

Thank you for your help!  I appreciate you being proactive with finding a solution to this problem . So frustrating for those of us going through this. We should all be asking PM to look in to this.

SwiftWalrus
Good Citizen / Bon Citoyen

I'm having exactly the same issues as you. Texting and data works. Don't bother switching your SIM card, or restarting your phone. All of the troubleshooting in the world won't work. It's the new update with VolTe that has made my older phone stop working as a phone. I have to have people emailing and texting me in order to communicate. It's a really unfortunate change and I am asking PM to look into the issue.

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