I was with PM for four years. Telus, or whomever, decided that this was a good business decision. They made people lose the use of their phones. My mom actually got a call from their customer support staff who advised them to get a new phone or get a...
From what I understand, the issue affected several people, including myself. Good on PM for actually following through with the fix. This issue had nothing to do with SIM cards nor payment issues, as we were all able to receive texts and data.
No, the outage has nothing to do with suspended phone plans, or failed SIM cards. Please stop having people do these troubleshooting procedures that don't address the issue; the root of it is due to PM's new update which has unintentionally stopped a...
