I can’t get into my account

[PookieBear]

I accidentally pushed transfer number to my old number that isn’t active I can’t get into my account to try and get a new number completely 

[PookieBear]

I can’t even get past the resend code it won’t let me email myself nothing 

[BKNS27]

@PookieBear 

You can click on Resend Code/Didn’t Receive Code and have it sent to your registered email.

Once you are in your account. You can go to Account tab and Change Phone Number if you want. You can change your number 4 times/month.

If you are still having issues login. Contact a CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

They may take up to 4 hours to reply by pm on your Messages.

[PookieBear]

I’ve tried it keeps saying the 6 digit code is sent to the old up inactive number

[BKNS27]

@PookieBear 

Your previous account must be active to port your number over so porting your old number and account is not activated.

Just start from scratch and pick a new number.

[PookieBear]

Might I add I got the eSIM