yesterday - last edited yesterday
This is so complicated. So I created a new Gmail account for my kid and used this new Gmail account to set up a new public mobile account. my credit card expired, so my public mobile account is now on hold. but Gmail also decided they didn't like my new Gmail email and is pending approval to be reinstated. but every time I try to log into my public mobile they send codes to my Gmail - WHICH I can't access just want to update my credit card on my public mobile account but I can't access my public mobile account with my Gmail that has been suspended. HELP
TO COMPLICATE THINGS MORE I HAVE TO USE MY SONS ACCOUNT TO WRITE THIS COMMUNITY MESSAGE.
yesterday
@Rocco3 wrote:HOW DO I OPEN A TICKET?
Please use the chatbot and once in the chatbot type in "open ticket". https://widget.telus.tiia.ai/publicmobile/publicmobile.html
yesterday
HOW DO I OPEN A TICKET?
yesterday
Open a Ticket with agent. Do NOT message them directly a s you will wait forever for an answer. TICKET!
yesterday
message PM using this link to resolve the login problem
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
but if you need to pay now to resume, the buy voucher from store and pay using *611