11-13-2023 09:22 AM
Is there no way to contact for help? the claims slip for support will not submit. I am beyond frustrated with the company. What is the back up?
11-13-2023 11:39 AM
Click on your avatar on the top right then on Messages and private message a CS_Agent for help.
But normally quicker if you tell us your issue so we can help. Most common issue are solve quicker here.
11-13-2023 10:10 AM
What happened?
Do you see the overpayment as available funds? If so, you may just want to leave the available funds for next payment. If granted a refund, it usually takes several weeks to process. By that time, your next payment date would have arrived anyways.
11-13-2023 09:27 AM
to message a CS Agent, click on the link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep checking your Community inbox envelope icon on top right after the ticket is submitted. CS Agent will reply to you there.