12-07-2023 07:19 PM
because system is making oops when I want submit the ticket?
Anyone can tell me is any other solution to contact them?
12-08-2023 10:15 AM
You can send a direct message to CS_Agent, I had to do the same as the ticket system kept giving 404 errors.
12-07-2023 09:01 PM
12-07-2023 08:58 PM
is any way to reset my voicemail, it means to restore that to the "factory" stage?
12-07-2023 08:54 PM
I am still waiting for a week now and still haven’t got back to me. This is not the norm. In the past, they got back to me in a couple of hours.
It will be faster if we can help you with your technical issue. If not, you will have to wait unfortunately.
12-07-2023 07:27 PM
Hi I just had to rename my community name to be able to get in from my account page. I cant tell if you are having that same problem but once I renamed my community name, I was able to see that I can access the community forum. Hope that helps.
12-07-2023 07:23 PM - edited 12-07-2023 07:24 PM
try this link to message Customer Support.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
watch the little envelop icon on top right side of page will be highlighted when they respond.
Let us know what the issue is, we can usually provide help before CSA does.