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I can hear callers but people can't hear me intermittently

chaudhrycn
Good Citizen / Bon Citoyen

Hi 

So I have iPhone 12 Pro Max and I have tried blue tooth same problem I can hear people they cannot hear me but when using magic jack app no problem I took out the sim and put it back it resolved the problem temporarily but came back so it seems a network or sim problem should I reset the whole phone long process or change sim 

 

thanks

kashif

3 REPLIES 3

esjliv
Mayor / Maire

@chaudhrycn 

Can you try someone else's SIM card in your phone and test to see if people can hear you?

 

If still issues, check here for troubleshooting your microphone: https://support.apple.com/en-us/HT203792

 

Meow
Mayor / Maire

Can you try your SIM in somebody's else phone to determine is it SIM or phone issue? Maybe your phone started losing contact with SIM as it worms up.

VIP_Tech
Town Hero / Héro de la Ville

Hi @chaudhrycn 

reset SIM, take out SIM, re-inserting SIM and power on,
try toggling airplane mode off/on,

 

try manually selecting network "3G only" or WCDMA only,
and Rebooting device..test it.

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