12-18-2018 08:20 AM - edited 01-05-2022 06:19 AM
12-18-2018 03:18 PM
Maybe the retailers are slow to update transactions to allow the voucher to be valid.
12-18-2018 08:35 AM
Need a bit more info? Is the $25 showing in Available Funds or not showing on the account at all. What is your current plan is it expired. The more detail you give us the more likely we are able to assist you.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *