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I am not receiving link

smiller1169
Great Neighbour / Super Voisin

I am not receiving a link to change my self serve password 

3 REPLIES 3

@smiller1169 

Check your junk or spam mail.

hTideGnow
Mayor / Maire

@smiller1169   what kind of link you meant?

 

did you get pass the Security Question when resetting the password?

Anonymous
Not applicable

@smiller1169 

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link, 

and Restart your computer, is will help a lot,

 

and if you use a home internet please do one thing take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

 

try Forgot your password Here link 

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